Medical Office Assistant

Description

Location:600 boulevard de Maisonneuve Ouest, Montréal, Québec H3A 3J2
Status:Permanent, full-time (37.5 hours/week)
Shift: Monday to Friday 8:30 a.m. to 4:30 p.m.
Availability required: Between 7:00AM to 5:00PM ** must occasionally be available for the schedule from 12:00 PM to 8:00 PM

Our team and what we'll accomplish together

Administrative Assistant position in an innovative, state-of-the-art medical clinic
Part of a dynamic, passionate team focused on exceptional patient experience

Here's how

• Handle doctors' requests
• Answer patient calls
• Triage messages for doctors and nurses
• Schedule follow-up appointments with outpatient medical clinics
• Follow up on missing results when needed
• Perform related administrative tasks

Qualifications

What you bring

• High school diploma
• Minimum one year customer service experience
• Bilingual (spoken and written)
• Basic MS Office proficiency (Outlook, Excel, Word)
• Meticulous with strong attention to detail
• Medical terminology knowledge (asset)
• Professional and courteous demeanor
• Efficient execution and discretion
• Strong confidentiality awareness
• Excellent attendance and punctuality
• Effective stress and priority management
• Multitasking capabilities
• Professional presentation
• Customer service oriented
• Ability to minimize patient wait times
• Internal scheduling expertise

Basic knowledge of English is required, because you will, on a regular basis, interact in English with external parties (clients, suppliers, candidates, external partners, etc.), interact in English