Agent Réception (h/f/d)

4 septembre 2024
Industries Hébergement, Services de restauration
Catégories Réceptionniste
Mont-Tremblant, QC • Temps plein

Company Description

"Why work for Accor?"
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


Job Description

From a warm welcome to a fond farewell, as a Bellperson, you will take care of the guests as soon as they step foot onto your driveway, ensuring a lasting impression for our guests’ stay.

What you will be doing:

  • Noticeably positioned at entrances to provide parking assistance upon arrival and departure of guest vehicles
  • Greet all guests arriving by vehicle with a smile, and promote valet parking as the only hotel-related parking option or clearly direct guests to appropriate public parking service if they prefer
  • To ensure customer satisfaction by offering the highest caliber of service to the hotel guest on arrival and departure and throughout the length of the guest's stay
  • Ensure all vehicle keys are clearly identified and stored in a locked location
  • Ensure all entrance areas are free and clear from congestion for arrivals and departures of vehicles by
  • Complete thorough walk around of guest vehicles prior to entering the garage and highlight any damage on the corresponding valet parking ticket
  • When requested or anticipated, will provide guests with information and answers to questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives and tourist attractions

Qualifications

  • Valid Driver’s License with no infractions
  • Able to operate standard transmission vehicles
  • Excellent interpersonal and communication skills
  • Professional manner and outgoing personality

Additional Information

What’s in it for you:

  • Full time employees will be eligible to join the benefit plan which includes extended medical (Health, Dental, Life Insurance, Short Term Disability)
  • Full time employees will also be eligible to participate in Fairmont Pension Plan, which includes matched employee contributions
  • Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Complimentary meals in our staff cafeteria
  • Exclusive discounts at Accor branded properties worldwide with our colleague benefit card
  • Complimentary dry-cleaning services for your work attire
  • Learning programs tailored to hone your skills and talents
  • Opportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) Committee
  • Career advancement opportunities, with pathways to national and international promotions, the opportunities are limitless
  • Access to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)

Who We Are: Located in the heart of vibrant downtown Winnipeg, Manitoba -- at the historic corner of Portage and Main -- Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are happy to provide you accommodation at any stage of the application process, please contact the Talent & Culture Department and we will work with you to accommodate your needs.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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