Front Desk Administrative Assistant

Tasks

• Greet visitors at the reception desk.
• Prepare and schedule packages for local and international shipping.
• Coordinate mail exchanges (tracking packages and deliveries).
• Enter data into the computer system for deliveries to the United States.
• Coordinate export documentation (Annex A-9, customs, probation or other).
• Ensure that the products correspond to the orders.
• Manage emails received via the website.
• Respond to customer questions and needs (by phone, email and in person).
• Manage the office phone system (voice mail, speed dial updates, extension numbers, etc.).
• Prepare sales inventory reports (monthly).
• Provide support to the team (work in collaboration with several departments).
• Validate that the inventory is up to date.
• Participate in any other related tasks for the smooth running of office operations.

Advantages

• Full range of group insurance paid at 60% by the employer (including dental).
• RRSP with employer contribution (50/50 contribution up to 7%).
• Worry-free parking - free indoor parking.
• Beautiful workspace - classic office with a modern look.
• Friendly team - Teamwork is important!
• Small team of about 20 employees.
• Build your long-term future.
• Several social activities.

Job requirements

• Have training in office automation (secretarial studies, administration, etc.).
• Minimum 2 years of experience in administrative support (relevant experience in office automation and customer service).
• Intermediate proficiency in the English language, used 50% of the time to communicate with English-speaking clients and customers.
• Proficiency in Microsoft Office suite (Word, Excel, Powerpoint and Outlook).

Desired profile

• Professionalism and diplomacy at heart.
• Welcoming, thorough and versatile person.
• Attention to detail and autonomy.
• Ability to identify needs and work collaboratively.
• Good organizational skills.
• Good analytical skills and ability to manage priorities.
• Ability to multi-task.