Receptionist

We are seeking a highly organized and detail-oriented Receptionist to join our team in our Montreal office and Ottawa. As the first point of contact for clients, you will provide exceptional customer service, manage daily administrative tasks, and support our team of immigration consultants in delivering high-quality services.

**Responsibilities:**

* Greet clients and visitors, answer phone calls, and respond to emails in a timely and professional manner
* Manage and maintain the front desk, ensuring a clean and organized workspace
* Handle client files, documents, and confidential information with discretion and accuracy
* Assist with scheduling appointments, meetings, and events
* Provide administrative support to the immigration consultants, including data entry, document preparation, and filing
* Manage mail, courier services, and other correspondence
* Maintain accurate records and databases
* Perform various administrative tasks such as photocopying, scanning, and printing documents
* Develop and maintain strong relationships with clients, colleagues, and external partners
* Perform other duties as required to support the smooth operation of the office

**Requirements:**

* High school diploma or equivalent required; post-secondary education in administration or a related field an asset
* 1-2 years of experience in a similar receptionist role or administration role in an office environment
* Excellent communication and interpersonal skills
* Strong organizational skills with attention to detail and ability to prioritize tasks effectively
* Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Suite (Gmail, Google Drive)
* Ability to work in a fast-paced environment with multiple priorities
* Fluency in French and English (written and spoken)
* Ability to maintain confidentiality and handle sensitive information with discretion

**Nice to Have:**

* Experience working in an immigration-related field or with international clients
* Knowledge of Canadian immigration regulations and processes an asset
* Proficiency in other languages such as Spanish, Mandarin, or Arabic an asset

**What We Offer:**

* Competitive salary range: $30,000 - $35,000 per year
* Comprehensive benefits package including health, dental, and vision insurance
* Paid vacation time and stat holidays
* Professional development opportunities within the company
* Collaborative and dynamic work environment