Bilingual Linguistic & Workflow Coordinator

​Job Type: Full Time
Function: Human Resources
Working Model: Remote, with the ability to commute to Montreal twice a month

At Sephora Canada, we're passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

ABOUT THE ROLE:

Become part of our dynamic team as a Linguistic Workflow Coordinator for the Linguistics and Compliance Service, reporting to the Senior Manager. You will manage and organize linguistic, translation, and revision workflows for Sephora Canada, ensuring each request is assigned to the right Linguistic Specialist. We are looking for candidates who are adaptable, agile, and highly organized, with excellent time management and resource efficiency skills. Strong communication and leadership abilities are crucial, giving you the opportunity to excel and grow in our innovative and supportive environment.

WHAT YOU'LL DO:

• Coordinate and oversee linguistic workflow platforms
• Manage, receive, analyze, and assign incoming linguistic tasks through the Trados platform
• Prioritize and negotiate deadlines with internal and external clients
• Evaluate client needs and requests in collaboration with our external language service providers
• Serves as a liaison between clients and Linguistic Specialists
• Manage the Linguistic Services mailbox to ensure tasks are completed within set deadlines
• Translate documents from English to French across all functional areas of the business (HR, Digital Learning, Marketing, Retail Operations, etc.)
• Review copy to ensure linguistic compliance and consistency with Sephora's brand tone of voice for both internal and external communications
• Provide recommendations for process improvements in alignment with Sephora Canada's commitment to continuous improvement and innovation
• Complete administrative tasks promptly, supporting functional KPIs and service level agreements
• Maintain strong relationships with brands and US partners
• Stay updated on industry and language trends
• Ensure compliance with OQLF, Charte de la langue française, Bill 101, and Bill 96 requirements

WHAT YOU'LL BRING:

• Bachelor's degree in Translation, or equivalent
• Excellent written and verbal communication skills and cultural knowledge of Canadian English and French
• Experience in retail or beauty industry preferred
• Strong proficiency in Microsoft Office, Adobe suite, and Computer-Assisted Translation (CAT) tools and translation management systems
• Strong project management, translation, and document proofreading skills
• You have a keen eye for detail, prioritizing integrity and accuracy in your craft
• Tech savvy with different technologies and interfaces
• Agile and flexible with the ability to support multiple projects and manage shifting priorities
• Exceptional problem solving/critical thinking skills
• You maintain professionalism in all situations, especially under tight deadlines
• Positive attitude in the face of change, client-centered mindset and proactive approach to problem solving and resolution
• You operate efficiently under pressure and manage workload effectively to meet deadlines in a rapidly changing, dynamic environment

WHY YOU'LL LOVE WORKING HERE:

• You'll be part of a unique culture and family of passionate and inspiring individuals.
• You'll work alongside the best talent in the industry - people you'll be proud to work with.
• You'll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
• You'll have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity), donations of funds for volunteer time and offering and much more.
• Benefits you can mix and match, depending on your needs.
• Employee Assistance Program services for those times you need extra support.
• Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being
• Holidays, time off, Summer Friday hours and flexibility to support work-life balance.
• And of course, there's our incredible swag - free product gifts throughout the year and tons of discounts with our brand partners.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.