Senior Executive Assistant
Job Type: Permanent
Reference code: 127544
Primary Location: Toronto, ON
All Available Locations: Toronto, ON
Our Purpose
At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.
- Be encouraged to deepen your technical skills…whatever those may be
- Partner with clients to solve their most complex problems
- Build a network of colleagues for life
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Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place, as our Senior Executive Assistants have an integral role to play in helping support our leaders and their various initiatives.
What will your typical day look like?
The Deloitte hybrid work model strives to provide flexibility by empowering employees to make purposeful choices around where and how they work. However, there are some roles within our firm that require location-specific work, including this role. As such, there will be time where various business needs will require you to work in person from the Deloitte office in Toronto.
As a Senior Executive Assistant, your duties will include but not be limited to:
- Calendar management, including proactively identifying and resolving conflicts
- Complex domestic and international travel coordination, including arranging visas, following security protocols and immigration processes
- Inbox management, including organizing and escalating time-sensitive emails and approvals
- Time and expense management
- Virtual and in-person meeting (internal and external) coordination, attending and taking minutes when required
- End-to-end logistical support of staff and client activities, including on-site participation
- Drafting, editing and distributing communications
- Peer-to-peer buddy support, teaming and collaboration
About the team
As a part of the Executive Support Services team within Central Business Services, we work to leverage appropriate firm resources to manage, own and minimize administrative tasks for our clients. Our team handles work-related matters on behalf of and alongside the Partners and staff. We focus on growth, connection, and continuous on-the-job learning and collaboration.
Enough about us, let's talk about you
Skills and qualifications that will make you successful in this role:
- Minimum five years of executive support experience in a customer-service-driven, fast-paced setting
- Previous experience in a professional services firm is an asset
- A focus on client service excellence, enhanced quality, attention to detail and continuous improvement
- Proactive, solutions-driven, forward thinking and able to troubleshoot strategically
- Collaborative, skilled at relationship- and network-building
- Flexible, embracing change with enthusiasm and able to pivot quickly
- Skilled in maintaining confidentiality
- Demonstrated proficiency in Microsoft Office (Outlook, Word, Excel and PowerPoint); able to learn new technologies and tools quickly and expertly
- Professional, diplomatic and excellent communications in English
- Fluency in French and Spanish is an asset
Total Rewards
The salary range for this position is $58,000 - $96,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.
The next step is yours
At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.