Administrative Assistant (Outpatient Clinics)
TORONTO GRACE HEALTH CENTRE: JOIN OUR TEAM!
The Toronto Grace Health Centre (TGHC) provides specialized care and services to those individuals who require Complex Continuing Care, Post Acute Care Rehabilitation, Palliative Care, and Transitional Care. The care and services provided at TGHC help facilitate the patient flow through the health care system and ensures recovery to those individuals who may return to their homes or to Long Term Care (LTC) facilities in their communities. Our outpatient clinic sees approximately 10,000 patients per year and is growing. Clinics include rheumatology, respirology, infectious diseases, geriatrics, pulmonary function testing, bone mineral density testing, pulmonary rehabilitation, and primary care.
As a compassionate, caring, and influential team member, you will make a personal difference in the quality of life of our patients. If you want to work in an environment where every face is familiar and where care and commitment flow to patients and staff equally, join our team and become part of the Toronto Grace family.
Administrative Assistant
Full Time
Remote or hybrid options may be available
POSITION SUMMARY
We are seeking an experienced executive assistant who possesses strong communication and organizational skills to work with our Clinics.
MAIN RESPONSIBILTIES
Manage front desk operations, including answering phone calls, scheduling appointments, and handling inquiries, faxing referrals for specialists.
•Create demographics and enter necessary data prior to appointments
•File incoming faxes
•Triage referrals based on physician guidance
•Send completed notes to referring physicians
•Book new and
•Fill cancellations on short notice
•Faxing record requests and referrals to other practitioners in patient circles of care
•Communicate with billing agents, providing needed information
•Making reminder calls to patients
•Create new users within our electronic medical record when new team members join
•Create schedules of physician availability
•Other administrative and clerical work and support as needed and
QUALIFICATIONS
•Minimum of 3 years' administrative support experience
•Successful completion of a diploma/certificate from an accredited college or equivalent
•
•Demonstrated
•Experience with subspecialty clinics, especially rheumatology, respirology, and geriatrics a plus
•Strong written and oral communication skills and demonstrated ability to collaborate and communicate effectively with team members and other stakeholders.
•Exceptional attention to detail
•Ability to take direction and work effectively independently and as part of a team when required.
•Proficiencies with outpatient electronic medical records (e.g. Avaros, OSCAR, Velox, Cerebrum or Avaros experience a plus).
•Proficiency with technology and multiple platforms (Excel, Outlook, SharePoint), and other programs as required (e.g. Cliniconex, CHIME, RingCentral, OCEAN eReferrals and patient surveys).
Qualified candidates are invited to apply to:
To apply for this exciting career opportunity, please email your resume and cover letter to jobs@torontograce.org quoting job #01232025 Administrative Assistant. Please visit our website to learn more about the rewards of building a career at the Toronto Grace Health Centre: www.torontograce.org We are a "Great Place to Work". Toronto Grace Health Centre is committed to inclusive and accessible employment practices. If you require accommodation during any stage of the recruitment process, please notify the Human Resources Department.
The Salvation Army Toronto Grace Health Centre has been accredited with a 4 year Commendation in 2021 by Accreditation Canada.
Thank you for your interest in The Toronto Grace Health Centre. Please note that only candidates selected for an interview will be contacted. No phone calls please.
Our Core values: Compassion, Respect, Excellence, Integrity, Committed, Cooperation and Celebration