Workplace Service Professional - Receptionist (12 months contract)
Job Type: Temporary Contract
Reference code: 127348
Primary Location: Ottawa, ON
All Available Locations: Ottawa, ON
Our Purpose
At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.
- Have many careers in one Firm.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Build a network of colleagues for life
Are you interested in a career in customer service? Looking to gain more professional experience? Look at the opportunity below!
What will your typical day look like?
• Greet clients and visitors
• Manage access card requests and follow-up as required
• Receive incoming calls and transfer them to the proper department
• Packages reception and tracking
• Type and format various documents (internal documents, communications, charts, etc.)
• Draft and send internal office communications
• Process conference room requests
• Coordinate catering services for meetings
• Submit expense reports as required
• Support for printing and scanning requests
• Occasional help with the cleaning of the coffee area and dishes (fill and empty the dishwasher) and ensure the availability of the necessary items (milk, sugar, paper towels, refill coffee machines).
• Perform various related administrative tasks as needed.
The standard work schedule will be from 8:00 am to 4:30 pm. Variable schedule depending on needs.
About the team
Deloitte, one of Canada's leading professional services firms, provides assurance and advisory, tax, consulting and financial advisory services in 56 offices across Canada. Operations Management is an important enabling function within our firm that is committed to the success of our partners and professionals. We are a high-performing, client-focused service delivery team with over 800 Management Support Services professionals, Shared Services professionals and Client Experience professionals across Canada.
Enough about us, let's talk about you
- DEP or DEC in office automation or equivalent.
- Minimum of 2 years experience as a receptionist/customer service.
- Excellent customer service while respecting the confidentiality of the firm and its clients.
- Good command of Microsoft Word and Outlook.
- Ability to build excellent interpersonal relationships and a proven ability to work effectively in a teamenvironment.
- Professional attitude.
- Bilingualism (English and French) required
- Demonstrated ability to prioritize tasks based on importance and urgency.
- Experience working with professionals in a fast-paced environment with often tight deadlines.
- Availability - occasional overtime.
Total Rewards
The salary range for this position is $33,000 - $60,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.
The next step is yours
At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.