Dental Office Manager - Billings Bridge, Ottawa

About Us

We are a well-established dental practice located in Ottawa, Ontario. Our office is dedicated to providing exceptional dental care in a warm and welcoming environment. We are currently seeking a motivated and experienced Dental Office Manager to join our team and help ensure our operations run smoothly.

123Dentist is Canada's largest majority dentist-owned network of dental practices, with almost 500 locations nationwide and nearly 8,000 employees. Providing a long-term career in a growing network located in multiple communities across the country, at all levels of the industry.

Learn more about our team and clinic here: Billings Bridge Dental Centre | Dentist In Ottawa Near You

Position Overview

The Dental Office Manager will be responsible for overseeing the daily operations of the practice, managing administrative staff, conflict resolution, coordinating schedules, assist in growth and development, and ensuring a seamless patient experience. The Dental Centre Manager will also be responsible for hiring and training new and existing employees to help maintain the highest standard of care. This role requires excellent organizational, leadership, and communication skills to support both staff and patients effectively.

Key Responsibilities

• Oversee daily administrative operations, including patient scheduling, billing, and office flow.
• Manage and support administrative staff, ensuring a high level of performance and engagement.
• Coordinate with dentists, hygienists, and other team members to optimize patient care and office efficiency.
• Maintain and monitor office budgets, expenses, and supplies inventory.
• Ensure compliance with health and safety regulations, as well as dental industry standards.
• Address patient inquiries and concerns professionally, fostering a positive experience.
• Implement and maintain office policies and procedures to improve operational efficiency.
• Assist in recruiting, onboarding, and training new staff members.

Qualifications

• Previous Dental practice management experience
• Excellent organizational and multitasking skills.
• Strong interpersonal and leadership abilities.
• Highly proficient in MS Office (MS Excel and MS Outlook)
• Strong written and communication skills when speaking with patients and dental providers
• Strong knowledge of medical and dental terminology and processes
• Experience maintaining a professional level of patient privacy

What We Offer

• Competitive salary based on experience.
• Full benefit package
• A supportive and collaborative team environment.
• Opportunities for professional development and growth.
• A modern, conveniently located office.

SCHEDULE:

• 40 hours per week
• Monday to Friday

If you're passionate about managing a dynamic dental practice and contributing to an exceptional patient experience, we'd love to hear from you!

123Dentist is an equal opportunity employer committed to diversity and inclusivity. The organization strives to build a workforce that reflects the communities it serves, including individuals with disabilities. Accommodations are available upon request throughout the recruitment process. Please inform our team if you need assistance at any stage.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

JOB ID: 7460OM-ON-132

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