Clerk, Admissions And Patient Flow

POSITION TYPE : Permanent, Full-time, Day, 75 hours / pay period, 1.0 FTE
SALARY SCALE : $60,797 to $70,479 annually
CLOSING DATE : 2024 - 11 - 21*

Why should I join Bruyère Health?

At Bruyère Health, we're much more than a health organization; we're a true community built on respect, compassion, accountability, collaboration, and learning. If you're passionate about making a difference and are ready to be part of something bigger than yourself, join us. Come and work at Bruyère Health, where compassion and innovation meet to make each life better.

What is in it for me?

• Competitive benefits program
• Defined benefit pension plan (when applicable)
• Wellness program and on-site gyms
• Employee perks program
• Mental health support through our Employee and Family Assistance Program
• Professional development and learning opportunities

What would my role be?

Reporting to the Manager, Admissions and Patient Flow, you will:

• Be responsible for receiving and processing incoming patient referrals which involves extensive use of Electronic Medical Patient Records and other systems such as EPIC, OCEAN as well as systems through the Canadian Institute for Health Information (CIHI) to extract patient related information.
• Be responsible for ensuring that the waitlist information is accurate and up to date to ensure patient admissions are organized in an equitable manner as well as supporting the coordination of admissions, discharges and transfers.
• Work collaboratively with the Clinical Admissions Coordinators and other departments to ensure the overall bed management and admission process is well managed and coordinated. This will also include making bed offers and supporting the coordination of admissions and transfers.
• Perform some administrative duties as required
• Join an on-call rotation.

How do I qualify?

Required:

• Two (2) year Community College Diploma in a related field, or an equivalent combination of training, education and experience.
• Minimum of two (2) years of experience working in a hospital setting.
• Experience extracting patient information from systems such as vOacis, CHRIS, SMART as well as the Canadian Institute of Health Information
• Experience operating office equipment such as copiers, scanners and faxes.

Preferred:

• Previous experience using MEDITECH, or other electronic medical records
• Fluent in French and English (Candidates who do not meet this language requirement are eligible to apply for this position and may be considered if there are no other suitable applicants who meet this requirement).

What skills should I possess to succeed in the role?

• Knowledge of hospital Programs and Corporate Services.
• Knowledge of admission and registration process.
• Effective interpersonal skill, communication and listening skills.
• High level data entry skills (efficient and accurate) for patient registration
• High degree of initiative and analytical skills
• Able to work with multiple team members who may have competing priorities and work requests.
• Team player with flexibility and ability to adapt to change
• Strong organizational skills with the ability to prioritize to meet changing workload demands in a timely fashion.
• Patient, flexible, able to work exercise and able to exercise good judgment in priority setting and in a demanding fast paced environment
• Wait list management and / or priorities of admission skills.
• Strong attention to detail and ability to self-monitor for data entry errors in systems such as Point Click Care while maintaining an efficient work pace
• Able to safeguards patient information and confidentiality
• Excellent problem-solving skills coupled with creativity.
• Advanced computer skills specifically Microsoft Office suite
• Intermediate medical terminology

About Bruyère Health

Bruyère Health is Eastern Ontario's leading health organization specializing in aging, rehabilitation, and care for those with multiple complex medical conditions. We bring together compassionate, person-centered care with world-class research to maximize quality of life for those we care for and their loved ones.

Bruyère Health has a proven history of addressing gaps in our health system with compassion, innovation, and courage. Today, as an academic health sciences center, we are training the next generation of health professionals to see—and take action on creating—a better health system for all.

Additional Information

*Please note that applications received after the closing date will not be considered.

All applicants must provide a recent CV, and a cover letter that clearly indicates that they meet the required qualifications. Copies of your degrees and certifications, if applicable, in one of Canada's official languages must also be included. Please note that any inaccuracies in the information provided may result in your application being rejected.

Please note that the pre-screening questions must be submitted by all applicants as part of the application process and that answers are for information purposes only and will not disqualify internal candidates from competitions provided that the candidate meets the required qualifications of the position as per the posting.

Bruyère Health promotes the principles of diversity and inclusion and adheres to the Employment Equity Act and Accessibility for Ontarians with Disabilities Act. Bruyère Health is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the departmental official of the accommodation measures which may be required to enable you to be assessed in a fair and equitable manner.

All Bruyère Health employees are required to provide proof of full vaccination as per our Enhanced COVID-19 Immunization policy.

An acknowledgement of receipt will be sent following the submission of your application. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

The next step is yours, apply now!