Bilingual HR Generalist - East

Job Type:
Function: Human Resources
Working Model: Remote from Ottawa, Montreal, Quebec City, or Halifax

At Sephora Canada, we're passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

ABOUT THE ROLE:

Are you passionate about HR and ready to make a significant impact? Join our dynamic team as an HR Generalist and be the spark igniting creativity at Sephora! You will play a role in crafting the culture, engagement, and talent strategies for our Sephora stores across Canada. The role also provides functional support and direction to stores on all aspects of Human Resources including retention, employee relations, policy interpretation, health and safety, and performance management. You will build relationships working with the District Managers, Regional HR Team, and Talent Acquisition Team.

This is a remote position and can be based out of:

• Ottawa, ON
• Montreal, QC
• Quebec City, QC
• Halifax, NS

WHAT YOU'LL DO:

General:

• Implement innovative people strategies related to the employee journey to align with Sephora's strategic retail objectives and improve current processes and practices that lead change
• Ensure alignment and consistent execution of HR initiatives and support the cascade and roll out of major HR programs
• Partner with the HR team to provide accurate administrative and communication support for key initiatives and projects

HR Administrative Tasks:

• Support retail inquiries related to Human Resources. Support confirmation of employment requests, address changes, pay statement review/requests, ROEs, end of year forms
• Collaborate with the HR team to complete quantitative/qualitative analysis to support key initiatives including performance management, availability guidelines, employee experience, performance appraisals, career development, employee engagement, health and safety, and turnover

Engagement:

• Foster Sephora's employee engagement and listening strategies and processes and coordinate activities to drive key projects and big moments to support engagement initiatives
• Ensure salaried and hourly employees are shining in their annual performance appraisal by ensuring content is cascaded accurately and rolled up in a timely manner

Employee Relations:

• Collaborate with the Employee Relations team to resolve internal concerns and support with the initial review of inquiries and responses to employees
• Mentor, train, and direct on the interpretation and execution of policies and processes to make sure we play by the rules and have a positive employee experience

Health & Safety:

• Build and lead consistent implementation of the Health and Safety program including required trainings and monthly Health and Safety joint committee meetings
• Collaborate with store leaders on workers' compensation claims management and return to work programs

WHAT YOU'LL BRING:

• Great at expressing yourself clearly and creatively in writing, conversation and presentations
• You have 2+ years of administrative HR experience and expertise in providing analytical support and insights
• You have a degree/certificate in Human Resources Management
• You are fluent in English and French, both written and spoken
• You are technically savvy and know your way around Microsoft Office, Excel spreadsheets, databases, and data manipulation
• You have working knowledge of provincial labour laws and practices while providing regional support within the Sephora retail environment
• You are adaptable, thrive in a fast-paced and dynamic environment, and relish in working collaboratively with cross-functional groups
• You have an eye for detail and have mastered maintaining a high level of integrity in handling confidential and sensitive information
• You're game for travel! - visiting the Sephora stores on a regular basis

WHY YOU'LL LOVE WORKING HERE:

• You'll be part of a unique culture and family of passionate and inspiring individuals.
• You'll work alongside the best talent in the industry - people you'll be proud to work with.
• You'll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
• You'll have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity), donations of funds for volunteer time and offering and much more.
• Benefits you can mix and match, depending on your needs.
• Employee Assistance Program services for those times you need extra support.
• Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being
• Holidays, time off, Summer Friday hours and flexibility to support work-life balance.
• And of course, there's our incredible swag - free product gifts throughout the year and tons of discounts with our brand partners.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.