Dental Receptionist - Gloucester Dental Centre

About us:
Gloucester Dental Centre has been providing the Ottawa community with high-quality, gentle dental care since 1993. We pride ourselves in offering you and your family a complete range of dental services in one convenient location. The goal of our knowledgeable and experienced team is to see that you receive an exceptional dental experience at every visit. We are committed to your safety and comfort.

We pride ourselves on providing quality dental care and 4.8 stars on Google reviews is evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Our practice is located at 1980 Ogilvie Rd Unit #150 in Gloucester, ON.

Schedule: Full-time

Must be available for 2 evenings per week and the occasional Saturday

Benefits of Joining Our Team:
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

• Wellness benefit package provided
• Paid sick days
• Performance bonus plan for team members
• Free parking

Responsibilities:
• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:
• Minimum 3 years of dental administration experience
• Clinical background and experience with dental software programs is required

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.