Team up with the industry's best and provide great guest experiences at Shorelines Casino Thousand Islands!
Ontario Gaming East Limited Partnership, a controlled affiliate of Great Canadian Entertainment, is currently seeking a driven and energetic individual to join our growing business in eastern Ontario as a COUNT TEAM. This role will join our opening team at Shorelines Casino Thousand Islands. Under the direct supervision of the Operations Manager, Cage & Count or the Supervisor, Count Team, this position is responsible for the counting and movement of cash assets from the gaming floor while contributing to a safe and welcoming work environment for all employees. Ensures adherence to all policies and procedures. Above all else, must be aligned with, and promote, Shorelines Casinos culture and philosophy of creating a great, memorable experience for our guests and colleagues.
Duties and Responsibilities Include:
Exceeds guest expectations by providing outstanding customer service
Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day
Counts bills, coins and cash equivalents
Organizes and secures storage of count carts, drop boxes, drop buckets and bill cartridges for count pulls
Reports suspect cash and cash equivalents
Verifies and reconciles before and after counts
Bags, bundles, secures and transports counts
Provides information for reporting purposes
Communicates effectively with all appropriate operational departments
Builds strong working relationships with guests and employees
Complies with licensing laws, health and safety and other statutory regulations
Performs other duties as assigned or directed
Successful candidates will demonstrate the following qualifications:
People-focused and committed to service excellence
Proactive and solution-oriented with a drive to succeed
Secondary School Diploma
Minimum 1 year of experience in high volume cash handling and counting
Since the fun never stops at Shorelines, candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights, based on business needs.