Office Managers keep the store running. They schedule and supervise cashiers and are responsible for administration of expenses, receiving and inventory. They play a key role in training and motivating associates.
Owns various processes such as, processing payroll, benefits education and associate recognition
Completes daily deposits, inventory adjustments, ledger review, confirms credits and orders supplies
Leads the office by demonstrating the highest standards of safety and customer service
Communicates information and priorities to associates and ensures they have the direction and tools needed to complete their tasks
Manages associate performance through feedback and identifying development opportunities
Handles associate and customer concerns in a fair and professional manner
Ability to remain organized and able to manage priorities
Can handle confidential information in a way that builds trust
Demonstrates exceptional customer service skills
Microsoft Office skills
Experienced supervisor
Retail or customer service experience is an asset