Receptionist
Commercial Credit Adjusters, one of the most respected providers of accounts receivable management services in Canada, has an immediate opening for:
Receptionist
Reporting to the Administration Supervisor and following company performance standards, the Receptionist will be responsible for tasks related to CCA clientele, employees, and both assigned and potential clients, while ensuring service-level requirements are met. As the primary point of contact, the Receptionist facilitates communication between clients and the appropriate personnel based on their inquiries
What We Offer:
- Full-time hours with flexible shift options
- Subsidized public transit
- Group benefit plan
- Convenient downtown location and on-site security
- Opportunities for professional development and growth
- Friendly, supportive and diverse work environment
- Excellent experience and opportunity to gain knowledge of the credit industry; including credit reporting, and credit repair
Responsibilities:
- Assist walk-in customers daily as the face of the organization
- Answer call inquiries and maintain visitor logs
- Process walk-in payments
- Enter manual business into systems
- Generate manual letters
- Process letter and receipt requests for Collection Officers and clients at their request
- Process incoming and outgoing mail for couriers
- Act as back up to the credit card line
- Assist with other administrative duties as required
Qualifications:
- Strong proficiency in Microsoft Excel is considered in asset
- Customer service and call centre experience considered an asset
- Post-secondary certification in Business Administration, Office Administration, or Secretary is considered an asset
- Excellent verbal and written communication
- Technological skills - typing (40+ WPM)
- Self-motivated, goal and detail oriented
- Sound decision making and judgement
- Strong organizational skills
- Ability to work individually and with a team in a fast paced environment
- Strong grasp of the English language
- Successful candidates will be subject to a criminal record check
**Requirements:
- High School Diploma
- To meet provincial licensing requirements, candidates holding a Work Permit must ensure it has at least 6 months of validity remaining at the time of application.
- Proof of validity must be provided at the interview stage.
Since 1991, CCA has been a highly respected industry leader in Accounts Receivable Management Services across Canada. We look forward to making you a part of our team!