Client Solutions Associate

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

As the Client Solutions Associate, you will be providing administrative support to a Client Services Team. Together you deliver tailored Insurance solutions, ensuring our clients are thoroughly protected against the effects of damage to commercial property and assets, loss of income due to unforeseen incidents or even damages to third parties.

This role is a phenomenal entry point for anyone looking to build a career in the insurance industry!

Work Environment Hybrid (Agile) – We at Gallagher enjoy the benefits of working remotely while also collaborating and interacting with each other in the office.

• You'll be supporting a designated portfolio of clientele, playing a crucial role in business retention, and ultimately ensuring clients have a seamless renewal experience
• This role will update documents on company portals, prepare renewals and endorsements, process web-based updates
• Assist in crafting client presentations, preparing RFPs and further strengthening insurance partner relationships
• You will continue to build insurance subject matter expertise and upgrading skills through learning and mentorship on coverage lines, insurance products and client management systems
• Bring forward areas of opportunity for operational improvement, making full use of available CRM capabilities, technology and other Gallagher resources

• With a passion for acquiring new skills and tackling new challenges, you seek a role where you will not only learn the business of insurance but also role that will allow you to have an immediate impact
• Being in a fast-paced, dynamic environment brings out the best in you. You’re always able to prioritize effectively which allows you to exceed client expectations every time!
• Working collaboratively and building relationships comes naturally to you, whether that’s with clients or colleagues - people love working with you, and you with them
• Insurance is a highly technical field, but that complements your keen eye for detail – always being able to maintain the highest level of accuracy in your work
• Highly tech-savvy, with an ability to learn new systems, tools and processes
• Secondary School Diploma, College or University Degree strongly preferred or equivalent work experience
• Broker's License or willingness to obtain provincial licensing requirements
• 3 to 5 years of professional work experience preferred. Experience in an Insurance Brokerage, Commercial or Customer Facing Environment is highly preferred

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Flexible medical & dental coverage to meet your household's needs
• Life, Dependent Life and AD & D Insurance options
• Retirement savings including RRSP including a company match, TFSA, pension and more
• Employee Stock Purchase Plan

Other benefits include:

• Educational expense reimbursement
• Employee assistance programs
• Discounted gym membership (GoodLife Fitness)
• Opportunity for flexible work arrangements
• Paid sick days & personal days
• Paid Time Off to Volunteer
• Employee education recognition program
• Employee referral bonus program
• LifeWorks Employee Assistance Program
• Matching Gift Program

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.