Receptionist & Administrative Assistant

Company Overview

ICON Creative Studio is Canada's largest independently owned animation entertainment company located in the historic Gastown district of Vancouver, BC Canada with design, storyboarding, modeling, rigging, animation, technical finaling, lighting, visual effects, and compositing artists alongside creative and management teams.

Known for our quality, efficiency, and timely deliveries, ICON has partnered alongside distributors, broadcasters, and streaming platforms around the world to help create, realize and produce noteworthy content.

ICON operates from a holistic philosophy that leverages individual skill sets to maximize production efficiency on the floor while maintaining an optimal balance of creativity and quality on-screen.

Why work at ICON?

• At ICON we constantly invest in raising the bar of our productions and fostering our people. If you are passionate about animation and enjoy sharing success with others, we'd like to hear from you!
• Join the fastest-growing CG Animation studio in Vancouver
• Work on top feature and episodic CG franchises for leading streaming platforms (Netflix, Disney+, Apple TV+, Amazon, Peacock, Paramount+ etc.)
• Work with a diverse group of artists from all over the world who have come to BC to join our expanding studio
• Use all of the latest tools and software
• We uphold a premium standard of quality across all of our productions by putting all of our resources up on screen
• We hire for the long term and give artists the opportunity to grow, get promoted and take on as much responsibility as they can manage
• We offer flexibility and autonomy
• We facilitate requests in a timely manner
• We support PR applications
• We offer direct deposit
• We offer a generous benefits package
• And more...

Job Overview

ICON Creative Studio is seeking an organized, proactive, and personable Receptionist & Administrative Assistant to join our team. In this multifaceted role, you will serve as the studio's first point of contact for employees, clients, and visitors while providing critical support to both the HR and facilities teams. This is an entry-level position that offers a unique opportunity to grow your skills in office administration, HR, and facilities coordination in a creative and fast-paced environment.

Key Responsibilities

• Greet employees and clients warmly, ensuring a welcoming and professional studio environment.
• Direct visitors to the appropriate person or department with efficiency and courtesy.
• Handle incoming calls, emails, and inquiries promptly and professionally.
• Maintain a tidy, organized, and presentable reception area that reflects the studio's high standards.
• Open and/or close the studio, ensuring security and readiness for daily operations.
• Assist HR with administrative tasks, including filing, data entry, and document audits.
• Conduct audits and assist with data entry, ensuring accuracy and confidentiality.
• Provide orientation for new hires and employees returning to on-site work.
• Support onboarding processes by preparing documents and assisting with new hire setup.
• Provide coverage for and assist the facilities team at the main location as needed.
• Coordinate with facilities to manage office supplies, deliveries, and studio logistics.
• Prepare and organize for client visits, ensuring a professional and seamless experience.
• Arrange travel and accommodations for staff or visitors when required.
• Assist with day-to-day studio tasks, such as catering, running errands, restocking supplies, and maintaining shared spaces like kitchens and bathrooms.
• Sort, distribute, and manage incoming and outgoing mail and deliveries.
• Perform clerical tasks such as filing, photocopying, transcribing, and faxing.

Skills and Experience

• Excellent interpersonal skills, with the ability to interact professionally with employees, clients, and visitors.
• Strong ability to multitask in a fast-paced environment and manage competing priorities effectively.
• Extreme attention to detail and commitment to accuracy in all tasks.
• Proficiency with Google Docs applications and general office tools.
• Excellent written and verbal communication skills.
• At least 1 year of office experience, with experience in the entertainment industry considered an asset.
• A professional and positive demeanour, with the ability to maintain composure in all situations.
• Strong organizational and problem-solving skills, with the ability to work independently.

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The wage range for this role reflects compensation across all of ICON's projects. The final salary will be determined based on the specific position, the current show assignment, and the applicant's experience and portfolio. This range accounts for varying levels of experience and responsibilities.

In compliance with British Columbia provincial mandates, we are posting this broad wage range to meet wage transparency requirements.

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ICON Creative Studio is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.