Dental Receptionist Lead

Join our welcoming team in the heart of Kitsilano, BC! Our practice is rooted in a community-focused approach, where patient care and a positive atmosphere are our top priorities. Nestled in one of Vancouver's most vibrant and scenic neighborhoods, we pride ourselves on delivering top-notch dental services in a friendly and relaxed environment.

We are seeking a Lead Dental Receptionist to support our front-office team. You'll enjoy working with supportive professionals in a modern, well-equipped office. If you're passionate about customer service and creating an exceptional patient experience, please apply today!

Schedule:

Monday to Friday, no weekends!

Benefits of Joining Our Team:

• Competitive compensation

• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!

• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

• Attend social and CE events to network with dental professionals in your community

• Work-life balance and flexibility

• Access to modernized technology to provide optimal oral care to patients

The wage range is from $28 to $33 per hour depending on experience. Hourly wage is determined based on the candidate's work experience and will be discussed during the interview process.

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them

• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps

• Effectively manage recall system and accurately maintain patient database

• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations

• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:
• 2 - 5 years of administration experience
• Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.