Count Team Supervisor

October 30 2024
Industries Arts, Entertaiment, Culture and Leisure
Categories Data entry,
Nanaimo, BC • Full time
Under the general direction of the Manager, Count Team or the Manager, Cage, this position is responsible for verifying, documenting, removing and reconciling counts/assets and monitoring the day-to-day activities of the count team while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

  • Monitors count teams; provides input for team member performance objectives and evaluations
  • Prepares count room, drop boxes, cash cassettes and drop carts
  • Verifies, documents and reconciles all counts including bank reconciliations and interim balances; provides reports
  • Reports all discrepancies and suspicious cash and cash equivalents
  • Participates in corporate count training and assist in conducting site training
  • Responds to, resolves or escalates count issues
  • Performs regular preventative maintenance on count equipment as per schedule
  • Communicates effectively with all appropriate operational departments
  • Builds strong working relationships with guests and team members
  • Ensures compliance with licensing laws, health and safety and other statutory regulations
  • Manages other initiatives as required

Education and Qualifications

  • High School Diploma
  • Minimum 2 years of experience in high volume cash handling along with previous supervisory experience
  • Ability to successfully obtain a Gaming License
  • Ability to exceed internal and external customer expectations through timely, effective and service oriented communication

Work Environment Considerations

  • Back office environment, standing or sitting for long periods of time, non-traditional work hours
Apply now!

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