Branch Scheduler
GardaWorld is the world's largest privately-owned security services company. We operate across a range of highly focused business solutions including cash, protective, and aviation services. GardaWorld has great personal growth and advancement opportunities, fosters a collaborative environment, and encourages team cooperation. You can make a difference in a company that gives you the latitude to deliver the best customer service.
We are hiring a Branch Scheduler for our Security Services branch in Calgary, Alberta! Reporting to the branch Operations Manager, the Scheduler works alongside the operations team to prepare, manage, and coordinate all the scheduling activities for the employees in Calgary. With exceptional attention to detail and organizational skills, the ideal candidate would work closely with our Operations and HR Team to ensure that all administrative tasks are completed on time.
WHAT DO WE OFFER?
- Hourly Pay Rate $21.50 an hour to start
- This is a temporary 11 months Full time position
- Medical Benefits after 3 months probation
- Career advancement opportunities
- Full-time position - Must be able to work from Tuesday to Friday
GENERAL RESPONSIBILITIES
- Prepare, manage, and coordinate all the scheduling activities for different sites in the Calgary branch.
- Ensure all sites and zones are covered as scheduled and in accordance with client requirements.
- Use scheduling software to input client requirements and update employee schedules.
- Ensure a high level of accuracy of data input into the scheduling program, ensuring that new or more accurate information is diligently input, and all input deadlines are met
- Provide exceptional customer service to employees and clients.
- Collaborate with the team to reduce overtime by seeking and applying scheduling knowledge.
- Ensure scheduling compliance in accordance with the ISO 9000 requirements.
EDUCATION AND SKILLS REQUIRED
- Previous high-volume scheduling experience is an asset.
- Excellent oral and written communication skills.
- Strong attention to detail and organizational skills.
- Strong knowledge of Outlook, Microsoft Excel, Microsoft Word, as well as experience using scheduling software
SSCAL