Consumer Support Specialist 1

At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It's more than conducting a banking transaction, it's about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each members success, ultimately contributing to a thriving province.

We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

The bigger picture

We're looking for a passionate team player with great attention to detail to come on board as our temporary Consumer Support Specialist 1 for up to a 12-month term in Regina or Assiniboia may also be considered. Your primary role will be to provide back-office consumer lending admin support while working in a high volume fast-paced environment.

How you'll be spending your time

• Providing administrative and support services to a variety of our Conexus team members and law offices
• Processing consumer and mortgage loans
• Ensuring our consumer lending data is where it should be, and that all our t's are crossed, and i's are dotted

The way people describe you

You are a self-starter who is driven by integrity. You are organized and recognize the importance of meeting deadlines and ensuring accuracy. You are a dedicated person and take initiative to seek and identify opportunities for improvements.

The experience you bring

• Proven success working with fluctuating and high volumes
• 1 year Financial Industry experience
• A focus on production associated with file management
• Consumer and residential administration knowledge are an asset

Salary Range:

$42,960 - $53,700 with 6% Short Term Incentive

Benefits and Perks

The success of our members relies heavily on the performance and accomplishments of our employees. That's why we prioritize offering our team a variety of perks and benefits designed to support their success and well-being both at work and in their personal lives. Some of these additional benefits may include, but are not limited to:

• Preferred rates for all your banking needs helping to make life more affordable.
• Generous vacation benefits with additional paid days off giving you time to spend on what's most important to you.
• Competitive benefit package options covering off all aspects of personal wellness.
• 7% pension matching after one year of employment to support you towards retirement.

We are excited to welcome candidates who bring a blend of academic, professional and volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However, we encourage you to explore opportunities that closely match your skillset and experience. We truly value diverse backgrounds and varied experiences, as we are dedicated to creating inclusive and diverse workplaces. You might just be the ideal addition to our team that we've been searching for! This opportunity closes on April 27, 2025 so apply now! If you have questions about this position, please contact Toni Demorest at jobs@conexus.ca.